/* TaxResearch — Conversas (WhatsApp) UI */

.conv-layout {
  display: grid;
  grid-template-columns: minmax(280px, 340px) 1fr;
  border: 1px solid var(--hairline);
  border-radius: 12px;
  overflow: hidden;
  height: calc(100vh - 160px);
  min-height: 480px;
}

.conv-list {
  border-right: 1px solid var(--hairline);
  background: var(--surface);
  display: flex;
  flex-direction: column;
  min-height: 0;
}

.conv-list-search {
  padding: 14px 14px 12px;
  border-bottom: 1px solid var(--hairline);
  background: color-mix(in oklch, var(--surface), transparent 2%);
  position: sticky;
  top: 0;
  z-index: 2;
}

.conv-search-field {
  display: flex;
  align-items: center;
  gap: 10px;
  background: var(--surface-2);
  border: 1px solid var(--hairline);
  border-radius: 999px;
  padding: 10px 12px;
}

.conv-search-field i {
  opacity: .7;
  color: var(--muted);
  flex-shrink: 0;
}

.conv-search-field input {
  border: 0;
  outline: 0;
  background: transparent;
  width: 100%;
  font-size: 13.5px;
  font-family: var(--font-body);
  color: var(--ink);
}

.conv-search-field input::placeholder {
  color: var(--muted-soft);
}

.conv-list-items {
  overflow-y: auto;
  padding-bottom: 6px;
  flex: 1;
  min-height: 0;
}

.conv-list-item {
  display: grid;
  grid-template-columns: 34px 1fr auto;
  gap: 12px;
  align-items: start;
  padding: 12px 16px;
  border-bottom: 1px solid var(--hairline);
  cursor: pointer;
  transition: background .15s, transform .15s;
  background: transparent;
}

.conv-list-item:hover {
  background: var(--surface-2);
}

.conv-list-item.active {
  background: var(--accent-soft);
}

.conv-avatar {
  width: 34px;
  height: 34px;
  border-radius: 999px;
  background: var(--surface-2);
  border: 1px solid var(--hairline);
  display: flex;
  align-items: center;
  justify-content: center;
  font-family: var(--font-display);
  font-size: 11px;
  font-weight: 600;
  color: var(--ink);
  margin-top: 1px;
}

.conv-list-main {
  min-width: 0;
  display: flex;
  flex-direction: column;
  gap: 3px;
}

.conv-list-row-top {
  display: flex;
  align-items: flex-start;
  justify-content: space-between;
  gap: 10px;
}

.conv-list-name {
  display: inline-flex;
  align-items: center;
  gap: 5px;
  max-width: 100%;
  font-weight: 600;
  font-size: .88rem;
  color: var(--ink);
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
  line-height: 1.3;
}

.conv-list-title-stack {
  min-width: 0;
  flex: 1;
  display: flex;
  flex-direction: column;
  gap: 3px;
}

.conv-list-meta-row,
.conv-contact-meta {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  gap: 4px 8px;
  min-width: 0;
}

.conv-contact-meta {
  margin-top: 5px;
  padding-top: 6px;
  border-top: 1px solid color-mix(in oklch, var(--hairline), transparent 25%);
}

.conv-list-meta-item,
.conv-meta-item {
  display: inline-flex;
  align-items: center;
  gap: 5px;
  min-width: 0;
  max-width: 100%;
  font-size: .68rem;
  color: var(--muted);
  line-height: 1.25;
}

.conv-meta-item {
  font-size: .72rem;
}

.conv-list-meta-item i,
.conv-meta-item i {
  flex-shrink: 0;
  font-size: .62rem;
  opacity: .8;
}

.conv-meta-item i {
  font-size: .68rem;
}

.conv-meta-company i {
  color: color-mix(in oklch, var(--accent-strong), var(--muted) 35%);
}

.conv-meta-phone i {
  color: color-mix(in oklch, var(--success, #4ade80), var(--muted) 45%);
}

.conv-list-meta-item span,
.conv-meta-item span {
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.conv-meta-dot {
  color: color-mix(in oklch, var(--muted), transparent 35%);
  font-size: .62rem;
  line-height: 1;
  user-select: none;
  flex-shrink: 0;
}

.conv-list-time {
  font-size: .65rem;
  color: var(--muted);
  flex-shrink: 0;
  white-space: nowrap;
  line-height: 1.3;
  padding-top: 2px;
}

.conv-list-row-bottom {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 10px;
}

.conv-list-preview {
  font-size: .76rem;
  color: var(--muted);
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
  min-width: 0;
  flex: 1;
}

.conv-list-badge {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  min-width: 18px;
  height: 18px;
  padding: 0 5px;
  border-radius: 999px;
  background: var(--danger);
  color: #fff;
  font-size: .65rem;
  font-weight: 700;
  flex-shrink: 0;
}

.conv-thread {
  display: flex;
  flex-direction: column;
  min-height: 0;
  background: var(--surface-2);
}

.conv-thread-header {
  padding: 14px 18px;
  border-bottom: 1px solid var(--hairline);
  background: var(--surface);
  flex-shrink: 0;
  display: flex;
  align-items: flex-start;
  gap: 14px;
}

.conv-thread-search-btn {
  padding: 7px 10px;
  min-width: auto;
}

.conv-thread-search-btn.is-active {
  background: var(--accent-soft);
  border-color: var(--gold-line);
  color: var(--accent-strong);
}

.conv-thread-search {
  display: none;
  padding: 10px 16px;
  border-bottom: 1px solid var(--hairline);
  background: var(--surface);
  flex-shrink: 0;
}

.conv-thread-search.is-open {
  display: block;
}

.conv-rename-bar {
  padding: 10px 16px 12px;
  border-bottom: 1px solid var(--hairline);
  background: color-mix(in oklch, var(--surface), transparent 4%);
  flex-shrink: 0;
}

.conv-rename-label {
  display: block;
  font-size: .68rem;
  letter-spacing: 0.08em;
  text-transform: uppercase;
  color: var(--muted);
  margin-bottom: 6px;
  font-family: var(--font-display);
}

.conv-rename-row {
  display: flex;
  align-items: center;
  gap: 6px;
}

.conv-rename-input {
  flex: 1;
  min-width: 0;
  border: 1px solid var(--hairline);
  border-radius: 10px;
  background: var(--surface-2);
  color: var(--ink);
  font-size: .86rem;
  padding: 9px 12px;
  outline: none;
  font-family: var(--font-body);
}

.conv-rename-input:focus {
  border-color: var(--accent-strong);
}

.conv-rename-btn {
  padding: 7px 10px;
  min-width: auto;
}

.conv-rename-hint {
  margin: 6px 0 0;
  font-size: .68rem;
  color: var(--muted);
}

.conv-avatar.has-alias {
  border-color: color-mix(in oklch, var(--accent-strong), var(--hairline) 55%);
}

.conv-thread-search-field {
  max-width: none;
  border-radius: 10px;
}

.conv-thread-search-nav {
  display: flex;
  align-items: center;
  gap: 2px;
  flex-shrink: 0;
}

.conv-thread-search-count {
  font-size: .68rem;
  color: var(--muted);
  min-width: 42px;
  text-align: center;
  white-space: nowrap;
  font-variant-numeric: tabular-nums;
}

.conv-thread-search-icon-btn {
  border: 0;
  background: transparent;
  color: var(--muted);
  width: 28px;
  height: 28px;
  border-radius: 6px;
  cursor: pointer;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  padding: 0;
}

.conv-thread-search-icon-btn:hover:not(:disabled) {
  background: var(--surface-2);
  color: var(--ink);
}

.conv-thread-search-icon-btn:disabled {
  opacity: .35;
  cursor: default;
}

.conv-thread-title {
  display: flex;
  flex-direction: column;
  gap: 0;
  min-width: 0;
  flex: 1;
}

.conv-thread-identity {
  display: flex;
  align-items: flex-start;
  gap: 8px;
  flex: 1;
  min-width: 0;
  margin: -2px -6px;
  padding: 2px 6px;
  border: 0;
  border-radius: 10px;
  background: transparent;
  color: inherit;
  text-align: left;
  cursor: pointer;
  font: inherit;
}

.conv-thread-identity:hover {
  background: var(--surface-2);
}

.conv-thread-identity.is-notes-open {
  background: var(--accent-soft);
}

.conv-notes-indicator {
  flex-shrink: 0;
  color: var(--accent-strong);
  font-size: 0.85rem;
  padding-top: 2px;
  opacity: 0.9;
}

.conv-notes-indicator[hidden] {
  display: none !important;
}

.conv-notes-panel {
  padding: 12px 16px 14px;
  border-bottom: 1px solid var(--hairline);
  background: color-mix(in oklch, var(--surface), transparent 4%);
  flex-shrink: 0;
}

.conv-notes-panel[hidden] {
  display: none !important;
}

.conv-notes-head {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 10px;
  margin-bottom: 8px;
}

.conv-notes-label {
  font-size: 0.72rem;
  letter-spacing: 0.06em;
  text-transform: uppercase;
  color: var(--muted);
  font-family: var(--font-display);
  display: inline-flex;
  align-items: center;
  gap: 6px;
}

.conv-notes-textarea {
  width: 100%;
  min-height: 96px;
  max-height: 220px;
  resize: vertical;
  border: 1px solid var(--hairline);
  border-radius: 10px;
  background: var(--surface-2);
  color: var(--ink);
  font-size: 0.84rem;
  line-height: 1.45;
  padding: 10px 12px;
  outline: none;
  font-family: var(--font-body);
}

.conv-notes-textarea:focus {
  border-color: var(--accent-strong);
}

.conv-notes-actions {
  display: flex;
  justify-content: flex-end;
  gap: 8px;
  margin-top: 8px;
}

.conv-notes-btn,
.conv-notes-save-btn {
  padding: 7px 12px;
  min-width: auto;
  font-size: 0.8rem;
}

.conv-notes-hint {
  margin: 6px 0 0;
  font-size: 0.68rem;
  color: var(--muted);
}

.conv-list-notes-icon {
  flex-shrink: 0;
  font-size: 0.68rem;
  color: var(--accent-strong);
  opacity: 0.85;
}

.conv-avatar.has-notes {
  box-shadow: inset 0 0 0 1px color-mix(in oklch, var(--accent-strong), transparent 55%);
}

.conv-thread-header h2 {
  margin: 0;
  font-weight: 700;
  font-size: .98rem;
  color: var(--ink);
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
  line-height: 1.3;
  letter-spacing: -0.01em;
}

.conv-thread-header-actions {
  margin-left: auto;
  display: flex;
  align-items: flex-start;
  gap: 6px;
  flex-shrink: 0;
  padding-top: 1px;
}

.conv-back-btn {
  display: none;
}

.conv-thread-messages {
  position: relative;
  flex: 1;
  min-height: 0;
  display: flex;
  flex-direction: column;
  background: var(--surface-2);
  overflow: hidden;
}

.conv-send-overlay {
  position: absolute;
  inset: 0;
  z-index: 3;
  display: flex;
  align-items: flex-end;
  justify-content: center;
  padding-bottom: 16px;
  pointer-events: none;
  background: linear-gradient(
    to top,
    color-mix(in oklch, var(--surface-2), transparent 10%) 0%,
    transparent 58%
  );
}

.conv-send-overlay[hidden] {
  display: none !important;
}

.conv-send-overlay-inner {
  display: inline-flex;
  align-items: center;
  gap: 10px;
  padding: 8px 14px;
  border-radius: 999px;
  border: 1px solid var(--hairline);
  background: color-mix(in oklch, var(--surface), transparent 6%);
  box-shadow: 0 4px 16px rgba(0, 0, 0, 0.18);
  font-size: 0.76rem;
  color: var(--muted);
}

.conv-thread-wallpaper {
  position: absolute;
  inset: 0;
  z-index: 0;
  pointer-events: none;
  display: flex;
  align-items: center;
  justify-content: center;
  overflow: hidden;
}

.conv-thread-wallpaper .farol-loader.conv-wallpaper-mark {
  --size: min(185px, 40vw);
  opacity: 0.042;
  flex-shrink: 0;
}

.conv-thread-wallpaper .farol-loader.conv-wallpaper-mark .beams {
  display: none;
}

.conv-thread-wallpaper .farol-loader.conv-wallpaper-mark .lamp-core {
  animation: none !important;
  opacity: 0.35;
}

.conv-thread-wallpaper .farol-loader.conv-wallpaper-mark .halo {
  opacity: 0.45;
}

.conv-thread-wallpaper .farol-loader.conv-wallpaper-mark .sparkle {
  width: calc(var(--size) * 1.25);
  animation: none !important;
  opacity: 0.72;
  transform: translate(-50%, -50%) scale(1) rotate(0deg) !important;
}

[data-theme="light"] .conv-thread-wallpaper .farol-loader.conv-wallpaper-mark {
  opacity: 0.034;
}

[data-theme="light"] .conv-thread-wallpaper .farol-loader.conv-wallpaper-mark .sparkle {
  opacity: 0.62;
}

.conv-thread-body {
  position: relative;
  z-index: 1;
  flex: 1;
  overflow-y: auto;
  padding: 14px 16px 18px;
  display: flex;
  flex-direction: column;
  gap: 0;
  background: transparent;
}

.conv-thread-body::before,
.conv-thread-body::after {
  content: none;
  display: none;
}

.conv-scroll-bottom-btn {
  position: absolute;
  right: 18px;
  bottom: 14px;
  width: 42px;
  height: 42px;
  border-radius: 50%;
  border: 1px solid var(--hairline);
  background: var(--surface);
  color: var(--ink);
  box-shadow: 0 4px 14px rgba(0, 0, 0, 0.22);
  display: inline-flex;
  align-items: center;
  justify-content: center;
  cursor: pointer;
  z-index: 2;
  transition: transform 0.15s ease, background 0.15s ease;
}

.conv-scroll-bottom-btn:hover {
  transform: scale(1.05);
  background: var(--surface-2);
}

.conv-scroll-bottom-btn[hidden] {
  display: none !important;
}

.conv-scroll-bottom-btn i {
  font-size: 1.1rem;
}

.conv-scroll-bottom-badge {
  position: absolute;
  top: -4px;
  right: -4px;
  min-width: 18px;
  height: 18px;
  padding: 0 5px;
  border-radius: 999px;
  background: var(--accent-strong, var(--danger));
  color: #fff;
  font-size: 0.65rem;
  font-weight: 700;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  line-height: 1;
}

.conv-scroll-bottom-badge[hidden] {
  display: none !important;
}

.conv-date-sep {
  display: flex;
  justify-content: center;
  margin: 14px 0 10px;
}

.conv-date-sep span {
  font-size: .68rem;
  color: var(--muted);
  background: color-mix(in oklch, var(--surface), transparent 8%);
  border: 1px solid var(--hairline);
  border-radius: 999px;
  padding: 4px 12px;
  letter-spacing: 0.02em;
  box-shadow: 0 1px 0 rgba(0, 0, 0, 0.06);
}

/* Bolhas — tokens locais (evita --accent-rgb escuro do design system) */
.conv-bubble {
  --conv-in-bg: var(--surface);
  --conv-out-bg: color-mix(in oklch, var(--accent), transparent 82%);
  --conv-time: var(--muted);
}

[data-theme="dark"] .conv-bubble {
  --conv-in-bg: #2f3b38;
  --conv-out-bg: #3a4538;
  --conv-time: rgba(237, 232, 207, 0.55);
}

.conv-bubble {
  max-width: min(78%, 520px);
  padding: 6px 8px 7px 10px;
  border-radius: 10px;
  font-size: .86rem;
  line-height: 1.38;
  color: var(--ink);
  border: none;
  box-shadow: 0 1px 0 rgba(0, 0, 0, 0.08);
  margin-top: 3px;
}

.conv-bubble.inbound {
  align-self: flex-start;
  background: var(--conv-in-bg);
}

.conv-bubble.outbound {
  align-self: flex-end;
  background: var(--conv-out-bg);
}

/* Agrupamento estilo WhatsApp */
.conv-bubble.inbound.is-single,
.conv-bubble.inbound.is-group-start {
  border-top-left-radius: 4px;
}

.conv-bubble.inbound.is-single,
.conv-bubble.inbound.is-group-end {
  border-bottom-left-radius: 4px;
}

.conv-bubble.inbound.is-group-middle,
.conv-bubble.inbound.is-group-end {
  border-top-left-radius: 4px;
}

.conv-bubble.inbound.is-group-start,
.conv-bubble.inbound.is-group-middle {
  border-bottom-left-radius: 4px;
}

.conv-bubble.outbound.is-single,
.conv-bubble.outbound.is-group-start {
  border-top-right-radius: 4px;
}

.conv-bubble.outbound.is-single,
.conv-bubble.outbound.is-group-end {
  border-bottom-right-radius: 4px;
}

.conv-bubble.outbound.is-group-middle,
.conv-bubble.outbound.is-group-end {
  border-top-right-radius: 4px;
}

.conv-bubble.outbound.is-group-start,
.conv-bubble.outbound.is-group-middle {
  border-bottom-right-radius: 4px;
}

.conv-bubble.inbound + .conv-bubble.inbound,
.conv-bubble.outbound + .conv-bubble.outbound {
  margin-top: 2px;
}

.conv-bubble.inbound + .conv-bubble.outbound,
.conv-bubble.outbound + .conv-bubble.inbound {
  margin-top: 8px;
}

.conv-date-sep + .conv-bubble {
  margin-top: 0;
}

/* Texto + horário inline (padrão WhatsApp) */
.conv-bubble-text {
  white-space: pre-wrap;
  word-break: break-word;
}

.conv-link {
  color: color-mix(in oklch, var(--info), var(--accent-strong) 35%);
  text-decoration: underline;
  text-underline-offset: 2px;
  word-break: break-all;
}

.conv-link:hover {
  color: var(--accent-strong);
}

.conv-bubble-time {
  display: inline-block;
  float: right;
  margin: 4px 0 0 10px;
  font-size: .64rem;
  line-height: 1;
  color: var(--conv-time);
  white-space: nowrap;
  vertical-align: bottom;
  position: relative;
  top: 3px;
  user-select: none;
}

.conv-bubble::after {
  content: "";
  display: table;
  clear: both;
}

.conv-bubble.is-search-hidden {
  display: none !important;
}

.conv-bubble.is-search-current {
  box-shadow: 0 0 0 2px color-mix(in oklch, var(--accent-strong), transparent 20%);
}

.conv-search-hit {
  background: rgba(207, 203, 150, 0.38);
  color: inherit;
  border-radius: 2px;
  padding: 0 1px;
}

.conv-bubble.is-new {
  animation: convBubbleIn .18s ease-out both;
}

@keyframes convBubbleIn {
  from { opacity: 0; transform: translateY(8px) scale(.995); }
  to   { opacity: 1; transform: translateY(0) scale(1); }
}

.conv-thread-footer.is-sending .btn-primary {
  min-width: 42px;
  justify-content: center;
}

.conv-thread-footer.is-sending textarea {
  opacity: 0.72;
  cursor: wait;
}

.conv-thread-footer.is-sending .conv-attach-btn {
  opacity: 0.5;
  pointer-events: none;
}

.conv-thread-footer .btn-primary[disabled] {
  opacity: 0.75;
  cursor: wait;
}

.conv-thread-footer textarea:disabled {
  cursor: wait;
}

.conv-thread-footer {
  display: flex;
  flex-direction: column;
  gap: 0;
  padding: 0;
  border-top: 1px solid var(--hairline);
  background: var(--surface);
  flex-shrink: 0;
}

.conv-footer-input-row {
  display: flex;
  gap: 10px;
  align-items: flex-end;
  padding: 12px 18px;
}

.conv-footer-input-row textarea {
  flex: 1;
  min-height: 42px;
  max-height: 120px;
  resize: none;
}

.conv-attach-btn {
  padding: 8px 10px;
  min-width: auto;
  font-size: 1.15rem;
  color: var(--muted);
  flex-shrink: 0;
  align-self: flex-end;
  margin-bottom: 2px;
  border: 0;
  background: transparent;
  cursor: pointer;
  border-radius: 6px;
}
.conv-attach-btn:hover { color: var(--ink); background: var(--surface-2); }

.conv-media-preview {
  display: flex;
  align-items: center;
  gap: 10px;
  padding: 8px 12px;
  border-bottom: 1px solid var(--hairline);
  background: color-mix(in oklch, var(--surface), transparent 4%);
}
.conv-media-preview[hidden] { display: none !important; }

.conv-media-preview-inner { flex: 1; min-width: 0; }

.conv-media-thumb {
  max-height: 80px;
  max-width: 120px;
  border-radius: 8px;
  object-fit: cover;
}

.conv-media-file-info {
  display: flex;
  align-items: center;
  gap: 8px;
  font-size: .82rem;
  color: var(--ink);
}
.conv-media-file-info i { font-size: 1.1rem; color: var(--accent-strong, var(--accent)); }
.conv-media-file-info span { overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }

.conv-media-preview-remove {
  border: 0;
  background: transparent;
  color: var(--muted);
  width: 28px;
  height: 28px;
  border-radius: 6px;
  cursor: pointer;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  padding: 0;
  flex-shrink: 0;
}
.conv-media-preview-remove:hover { background: var(--surface-2); color: var(--danger); }

/* media in bubbles */
.conv-bubble.has-media { padding: 4px 4px 7px 4px; overflow: hidden; }
.conv-bubble.has-media .conv-bubble-text { padding: 4px 8px 0; display: block; }
.conv-bubble.has-media .conv-bubble-time { margin-right: 4px; }

.conv-bubble-image {
  display: block;
  max-width: 100%;
  max-height: 320px;
  border-radius: 8px;
  object-fit: contain;
  cursor: pointer;
}
.conv-media-link { display: block; line-height: 0; }

.conv-bubble-video {
  display: block;
  max-width: 100%;
  max-height: 320px;
  border-radius: 8px;
  outline: none;
}

.conv-bubble-doc {
  display: flex;
  align-items: center;
  gap: 8px;
  padding: 10px 12px;
  margin: 2px;
  border-radius: 8px;
  background: color-mix(in oklch, var(--surface-2), transparent 40%);
  border: 1px solid var(--hairline);
  color: var(--ink);
  text-decoration: none;
  font-size: .82rem;
  transition: background .15s;
}
.conv-bubble-doc:hover { background: var(--surface-2); }
.conv-bubble-doc i { font-size: 1.2rem; flex-shrink: 0; color: var(--accent-strong, var(--accent)); }
.conv-bubble-doc span { overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }

.conv-bubble-media-unavailable {
  display: flex;
  align-items: center;
  gap: 6px;
  padding: 10px 12px;
  margin: 2px;
  border-radius: 8px;
  background: color-mix(in oklch, var(--surface-2), transparent 40%);
  border: 1px dashed var(--hairline);
  color: var(--muted);
  font-size: .78rem;
  font-style: italic;
}

.conv-empty {
  display: flex;
  flex-direction: column;
  align-items: center;
  justify-content: center;
  height: 100%;
  color: var(--muted);
  font-size: .85rem;
  text-align: center;
  padding: 40px 20px;
}

/* === AI Insights Panel === */

.conv-layout.has-insights {
  grid-template-columns: minmax(280px, 340px) 1fr minmax(300px, 380px);
}

.conv-insights {
  border-left: 1px solid var(--hairline);
  background: var(--surface);
  display: flex;
  flex-direction: column;
  min-height: 0;
  overflow-y: auto;
}

.conv-insights-header {
  display: flex;
  align-items: center;
  justify-content: space-between;
  padding: 14px 16px;
  border-bottom: 1px solid var(--hairline);
  background: color-mix(in oklch, var(--surface), transparent 2%);
  position: sticky;
  top: 0;
  z-index: 2;
}

.conv-insights-header h3 {
  font-size: .85rem;
  font-weight: 600;
  margin: 0;
  display: flex;
  align-items: center;
  gap: 8px;
}

.conv-insights-header h3 i { color: var(--accent, #f59e0b); }

.conv-insights-actions {
  display: flex;
  gap: 4px;
}

.conv-insights-body {
  padding: 16px;
  display: flex;
  flex-direction: column;
  gap: 16px;
  flex: 1;
}

.conv-insight-card {
  background: var(--surface-2);
  border: 1px solid var(--hairline);
  border-radius: 10px;
  padding: 14px;
}

.conv-insight-card-title {
  font-size: .72rem;
  font-weight: 600;
  text-transform: uppercase;
  letter-spacing: .5px;
  color: var(--muted);
  margin-bottom: 8px;
}

.conv-insight-stage {
  display: inline-flex;
  align-items: center;
  gap: 6px;
  padding: 4px 10px;
  border-radius: 999px;
  font-size: .75rem;
  font-weight: 600;
}

.conv-insight-stage.primeiro_contato { background: #3b82f620; color: #60a5fa; }
.conv-insight-stage.qualificacao { background: #8b5cf620; color: #a78bfa; }
.conv-insight-stage.apresentacao { background: #f59e0b20; color: #fbbf24; }
.conv-insight-stage.negociacao { background: #f9731620; color: #fb923c; }
.conv-insight-stage.fechamento { background: #22c55e20; color: #4ade80; }
.conv-insight-stage.perdido { background: #ef444420; color: #f87171; }

.conv-insight-sentiment {
  display: inline-flex;
  align-items: center;
  gap: 6px;
  font-size: .8rem;
  font-weight: 500;
  margin-left: 8px;
}

.conv-insight-summary {
  font-size: .82rem;
  line-height: 1.5;
  color: var(--body-color, #e0e0e0);
}

.conv-insight-tags {
  display: flex;
  flex-wrap: wrap;
  gap: 6px;
}

.conv-insight-tag {
  padding: 3px 8px;
  border-radius: 6px;
  font-size: .7rem;
  font-weight: 500;
  background: var(--accent-muted, #1e3a5f);
  color: var(--accent-text, #93c5fd);
}

.conv-insight-suggestion {
  background: var(--surface);
  border: 1px solid var(--hairline);
  border-radius: 8px;
  padding: 12px;
  margin-bottom: 8px;
}

.conv-insight-suggestion:last-child { margin-bottom: 0; }

.conv-insight-suggestion-text {
  font-size: .82rem;
  line-height: 1.5;
  color: var(--body-color, #e0e0e0);
  margin-bottom: 8px;
  white-space: pre-wrap;
}

.conv-insight-suggestion-strategy {
  font-size: .72rem;
  color: var(--muted);
  font-style: italic;
  margin-bottom: 10px;
}

.conv-insight-suggestion-actions {
  display: flex;
  align-items: center;
  gap: 6px;
}

.conv-insight-suggestion-actions button {
  border: 1px solid var(--hairline);
  background: var(--surface-2);
  color: var(--muted);
  border-radius: 6px;
  padding: 4px 10px;
  font-size: .72rem;
  cursor: pointer;
  display: flex;
  align-items: center;
  gap: 4px;
  transition: all .15s ease;
}

.conv-insight-suggestion-actions button:hover {
  border-color: var(--accent, #3b82f6);
  color: var(--accent, #3b82f6);
}

.conv-insight-suggestion-actions button.active-positive {
  background: #22c55e20;
  border-color: #4ade80;
  color: #4ade80;
}

.conv-insight-suggestion-actions button.active-negative {
  background: #ef444420;
  border-color: #f87171;
  color: #f87171;
}

.conv-insight-alerts {
  display: flex;
  flex-direction: column;
  gap: 6px;
}

.conv-insight-alert {
  font-size: .78rem;
  padding: 8px 10px;
  background: #f59e0b10;
  border: 1px solid #f59e0b30;
  border-radius: 6px;
  color: #fbbf24;
}

.conv-insight-conversion {
  padding-top: 8px;
  border-top: 1px solid var(--hairline);
}

.conv-insight-conversion select {
  width: 100%;
  padding: 8px 10px;
  border: 1px solid var(--hairline);
  border-radius: 8px;
  background: var(--surface-2);
  color: var(--body-color, #e0e0e0);
  font-size: .8rem;
  cursor: pointer;
}

.conv-insights-loading {
  display: flex;
  flex-direction: column;
  align-items: center;
  justify-content: center;
  gap: 12px;
  padding: 40px 20px;
  color: var(--muted);
  font-size: .82rem;
  flex: 1;
}

.conv-insights-loading .spinner {
  width: 28px;
  height: 28px;
  border: 3px solid var(--hairline);
  border-top-color: var(--accent, #3b82f6);
  border-radius: 50%;
  animation: spin .8s linear infinite;
}

@keyframes spin { to { transform: rotate(360deg); } }

/* Responsive */
@media (max-width: 1200px) {
  .conv-layout.has-insights {
    grid-template-columns: minmax(280px, 340px) 1fr;
  }

  .conv-insights {
    position: absolute;
    right: 0;
    top: 0;
    bottom: 0;
    width: 340px;
    z-index: 10;
    box-shadow: -4px 0 20px rgba(0,0,0,.3);
  }
}

@media (max-width: 768px) {
  .conv-layout {
    display: block;
    height: calc(100vh - 140px);
    min-height: 520px;
    position: relative;
  }

  .conv-list,
  .conv-thread {
    display: none;
    height: 100%;
  }

  .conv-layout.show-list .conv-list {
    display: flex;
  }

  .conv-layout.show-thread .conv-thread {
    display: flex;
  }

  .conv-back-btn {
    display: inline-flex;
  }

  .conv-back-btn .bi {
    font-size: 1.1rem;
  }

  .conv-bubble {
    max-width: 88%;
  }

  .conv-insights {
    position: absolute;
    right: 0;
    top: 0;
    bottom: 0;
    width: 100%;
    z-index: 10;
  }
}